Digital services

Document scanning in Malaysia: paper in, searchable data out

Fileforce has over a decade of experience consulting and assisting companies in various digital transformation projects, be it digitising physical paper to digital documents, streamlining work processes with automation or replacing paper trails with digital workflows.

Document scanning and storage at Fileforce

Three ways we scan

Backlog scanning

Decades of paper records, converted into searchable digital files and delivered into your ECM. One-off backlog projects or ongoing scanning at any scale, with OCR, indexing and quality control on every batch.

Scan on demand

Store your records with us and request digital copies whenever you need them. Your records stay safely in our Arkib Negara certified facility; only the file you ask for goes digital, and a searchable PDF lands in your inbox.

See records storage →

Digital mailroom

Incoming mail is where paper enters your organisation. Route it through Fileforce instead: we receive, open, scan and index your inbound documents, and deliver them digitally to the right people the day they arrive.

From paper to a managed digital archive

Every project follows the same five stages.

  1. Consult

    We map how your records move today: what exists on paper, what lives in systems, and what the law requires you to keep.

  2. Digitise

    Our scanning bureau converts the backlog: high-speed scanning, OCR and indexing, with quality control on every batch.

  3. Manage

    Documents land in the right ECM for you, cloud, hosted or on-premise, classified and searchable.

  4. Automate

    Sys.tm® Flows routes approvals and busywork, and AI answers questions from the documents themselves.

  5. Archive

    What must stay physical is stored in our certified facility, retrievable on demand.

Common questions

What does your document scanning service include?

Backlog scanning converts decades of paper records into searchable digital files and delivers them into your ECM, as a one-off project or on an ongoing basis. OCR, indexing and quality control are applied to every batch.

What is scan on demand?

You store your records with us and request digital copies whenever you need them. Your records stay in our facility; only the file you ask for goes digital, and a searchable PDF lands in your inbox.

What is a digital mailroom?

Instead of paper entering your organisation through the post room, we receive, open, scan and index your inbound documents and deliver them digitally to the right people the day they arrive.

How does a digitisation project work?

A project runs in five stages: consult, digitise, manage, automate and archive. We first map how your records move today, then our scanning bureau converts the backlog, and the documents land in the right ECM for you, classified and searchable.

Ready to embark on your digital transformation journey?

Tell us what you need scanned and we will propose how to do it.