About Fileforce

20 years of helping Malaysian organisations manage what matters

Fileforce Sdn Bhd has served Malaysian organisations in the public and private sectors since 2006. We started where information management starts, in the filing room, and grew alongside our clients as the industry moved from physical records to digital systems to AI-powered automation.

Today, Fileforce is the only company in Malaysia that credibly covers the entire information management spectrum: physical filing, certified records storage, document scanning, enterprise ECM software and AI-powered intelligent information management.

We are the authorised Malaysian distributor for Digitech Systems Inc, one of the world's most trusted information management technology companies, with a portfolio spanning Sys.tm®, PaperVision® Enterprise, ImageSilo® and the full suite of capture and workflow tools.

Arkib Negara Certified

Our records storage facility meets National Archives Board standards.

PVE Certified

Authorised distributor for Digitech Systems' entire range of information management systems and solutions.

The Fileforce office at Kota Puteri
Case studies

Trusted across all industries and sectors

Accounts Payable
Streamline accounts payable processes and reduce costs
What’s applied

FormsMagic® AI classifies invoices by vendor and extracts key data automatically, with business rules validating line items and totals. Workflow routes each invoice for review and approval.

How it benefits them

Less manual sorting and re-keying, with approvals that move on their own, so AP runs faster and costs less.

Education & Human Resources
Increase accessibility while protecting student and employee personal information
What’s applied

Legacy paper student and personnel files are digitised, and APIs connect your existing systems so documents flow straight into PaperVision® Enterprise ECM.

How it benefits them

Records become accessible in seconds while ECM access controls keep personal information protected.

Financial Services
Reduce information security risks and comply with regulations
What’s applied

PaperVision® ECM enforces information governance, and PVE Report Management converts COLD/ERM data streams into digital reports usable in workflow.

How it benefits them

Security risks drop and regulatory compliance is built in, with line-of-business reports available digitally on demand.

Government
Control document accessibility and improve customer service
What’s applied

eForms and Workflow replace manual form-filling and document collection.

How it benefits them

Document access stays controlled and the public gets a modern digital experience instead of paperwork queues.

Healthcare
Track and manage medical documents and secure patient files
What’s applied

Patient records are digitised under regulation-compliant ECM, with APIs integrating your hospital systems.

How it benefits them

Patient files stay secure and every department works from a single source of truth.

Manufacturing
Reduce records management costs and increase productivity
What’s applied

Revenue, vendor, production and quality control records sit in one access-controlled repository, with eForms and automated workflows routing documents.

How it benefits them

One repository cuts records management costs while faster routing and approvals lift productivity.

How we can help

Information management done right!

Tell us what keeps you up at night… silo-based document repositories, manual and repetitive work processes bogging you down, files in a mess, missing documents, wasting paper and time, over-paying for idle capacity and functionality? We have the solution stack to solve them.

  • Talk it through. A conversation with our team costs nothing and usually settles the direction.
  • See it working. Product demos and a site walkthrough of our storage facility on request.
  • Start small. Most engagements begin with one department, one filing room or one backlog.
A Fileforce consultation conversation
Careers

Grow your career with tomorrow’s technology

Empower our clients with leading edge technology & systems

Fileforce sits at an unusual intersection: physical archives, high-volume digitisation and an AI-powered information platform, all under one roof. Join us and you will work with government agencies, hospitals and banks on the records their organisations depend on, and help move them from paper to intelligent systems.

Grow with a company that keeps evolving

We started in filing rooms in 2006 and now deploy cloud AI platforms. People who join Fileforce learn the full spectrum of information management, from warehouse logistics to workflow automation, alongside a team that has been doing this for nearly two decades.

Inside the Fileforce facility